Customer Service

Shipping & Delivery

We offer FREE shipping anywhere in the world. Once we have received your order before 1pm Monday to Friday, we aim to dispatch on the same day:

Geography Approximate delivery time (working days)
Ireland 1-3
UK 2-5
Europe 2-6
North America 4-12
Japan 4-12
Australia and Far East Asia 4-12
Privacy & Security
We guarantee the confidentiality of your details. Under no circumstances will these be given to any other third party and shall be used for order processing only. Details will be placed on our own mailing list unless otherwise requested.
Returns & Replacements
We offer a FULL REFUND within 60 days of purchase if you are not 100% satisfied with your purchase (Returns must be unopened, unused and in the original packaging.
Ordering

Once you have finished shopping you will go through to our secure checkout area where you will be asked for the details required to process your order, once complete you will then be issued with an order number and confirmation of your order by email.We utilise the latest in customer friendly shopping procedures, reinforced with a reliable and secure checkout processing system by Paypal. Goods will be dispatched upon clearance of payment on the same day whenever possible.

Payment, Pricing & Promotions
Internet transactions are processed via our secure ordering facility on a secure server. All major Credit Cards are accepted. All prices displayed within the store include VAT at 23 % with the exception of Non vat items which VAT is charged at 0%. Other items will be charged at 13.5% as per Revenue guidelines.